Bell’s Customer Service Engineer, Edward Mooney, happened to be backpacking Arizona’s highest point, Humphrey’s Peak located in Northern Arizona, and during his descent he came across an injured hiker who was unable to walk. Coordinating with the Arizona Department of Public Safety Air Rescue and the local sheriff’s department, Edward waited by the side of the woman as they sent a Bell 429 to the rescue.
Managing difficult terrain and incoming thunderstorms and gusty winds, Edward and other rescue members stayed with the injured hiker until the weather subsided enough for the Air Rescue helicopter was able to safely retrieve her. The helicopter returned and conducted a 14,000+ density altitude hoist operation and raised her in the air to safety and transported her to Flagstaff medical hospital. This rescue has now been recorded in history as the highest hoist rescue ever recorded in Arizona, representing the dedication of the Arizona Department of Public Safety and their confidence of the capabilities of the Bell 429.
“As a customer service engineer, I work directly with customers to keep them operational and navigate any maintenance or aircraft needs they may have,” said Mooney. “I know the amazing missions they complete, but unexpectedly seeing a customer rescue operation further reminds me why we do what we do.”
Thank you to our team and our customers for continuously serving the public and saving lives. Bell always strives to impact the world for the better and we can’t do it without our selfless team members and parapublic customers.
Thinking above and beyond is what we do. For more than 85 years, we’ve been reimagining the experience of flight – and where it can take us.
We are pioneers. We were the first to break the sound barrier and to certify a commercial helicopter. We were a part of NASA’s first lunar mission and brought advanced tiltrotor systems to market. Today, we’re defining the future of advanced air mobility.
Headquartered in Fort Worth, Texas – as a wholly-owned subsidiary of Textron Inc., – we have strategic locations around the globe. And with nearly one quarter of our workforce having served, helping our military achieve their missions is a passion of ours.
Above all, our breakthrough innovations deliver exceptional experiences to our customers. Efficiently. Reliably. And always, with safety at the forefront.
Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell, Cessna, Beechcraft, Pipistrel, Jacobsen, Kautex, Lycoming, E-Z-GO, Arctic Cat, and Textron Systems. For more information, visit: www.textron.com.
Certain statements in this press release are forward-looking statements which may project revenues or describe strategies, goals, outlook or other non-historical matters; these statements speak only as of the date on which they are made, and we undertake no obligation to update or revise any forward-looking statements. These statements are subject to known and unknown risks, uncertainties, and other factors that may cause our actual results to differ materially from those expressed or implied by such forward-looking statements, including, but not limited to, changes in aircraft delivery schedules or cancellations or deferrals of orders; our ability to keep pace with our competitors in the introduction of new products and upgrades with features and technologies desired by our customers; changes in government regulations or policies on the export and import of our products; volatility in the global economy or changes in worldwide political conditions that adversely impact demand for our products; volatility in interest rates or foreign exchange rates; and risks related to our international business, including establishing and maintaining facilities in locations around the world and relying on joint venture partners, subcontractors, suppliers, representatives, consultants and other business partners in connection with international business, including in emerging market countries.
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