Bell Helicopter Continues to Lead in Customer Support

DID YOU KNOW that our aircraft parts are developed with the industry’s finest engineering expertise and the latest technology to ensure consistent, top-quality aircraft results?

We take pride in offering not only the most advanced products, but the best customer service in the industry, so that when our customers need aircraft support for their parts, maintenance, or overhaul needs, we keep them in the air continuing to perform their missions.

This year, our customers have ranked us highly in product and customer service surveys. In Vertical magazine’s recent Original Equipment Manufacturing survey, Bell Helicopter came out on top in industry sectors for airborne law enforcement, firefighting, helicopter emergency medical services, leasing, offshore and search-and-rescue. The survey respondents were pilots and maintenance engineers – customers who demand excellence – so their satisfaction with our aircraft performance and service is always gratifying.

Bell Helicopter has led customer surveys like these for years – readers of Professional Pilot have ranked Bell Helicopter first for 22 consecutive years and participants in AIN’s Product Support Survey have ranked Bell Helicopter first for 12 years.

“Bell Helicopter’s commitment to customer support and the way we interact with customers has set us apart for years,” said Glen Isbell, Bell Helicopter’s executive vice president for Customer Support and Services. “I believe we give our customers a choice of service options and provide the most reactive support available.”

Bell Helicopter’s Customer Support and Service organization is the backbone of the business, and we will continue to bring the highest levels of support and exceptional value to our customers’ operation. From completion and customization to component, engine or blade repair and overhaul, or from pilot and technical training to technical and product support, and everything in between, Bell Helicopter provides its customers with one stop for proven, reliable and customized service and support solutions.